Roberto Galoppini's
Commercial Open Source Software

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equally critical of proprietary and open source myths,
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CRM: SugarCRM in Indian sauce, VtigerCRM

Filed under: Commercial OSS — by Roberto Galoppini at 12:03 pm on Tuesday, December 19, 2006

While reading SugarCRM press release, announcing they reached more than 1,000 paying customers since the first edition released in September 2004, I rembered about vitger CRM.

Vtiger CRM, derived by SugarCRM, is an Open Source CRM software mainly for small and medium businesses, where SugarCRM began serving SMEs but than has established large enterprise customers.

Vtiger CRM is based on LAMP, it’s completely open source and it comes along with extensions for Thunderbird, Microsoft Outlook Plug-in for Outlook users and, Microsoft Office Plug-in for Word users.

I didn’t find any real benchmarking or comparison, but someone saying is good and someonelse saying is bad. Whatever is the future of Vtiger CRM, it’s interesting notice that has happened with the Red Hat-Oracle case, a weak intellectual property asset is risky, from many different angles

Vtiger CRM is built over a LAMP stack, along with SugarCRM, gdwin32 graphic library, PHPMailer, ADOdb,phpSysinfo and, last but not least, modifications to the SugarCRM code under a different license, named vtiger Public License 1.1, based on Mozilla Public License (MPL); others applications developed by Vitger external to SugarCRM code are under MPL. Apparently its license has been verified, since it’s listed by the FSF Directory.

3 Comments »

Comment by richie

March 14, 2007 @ 12:57 pm

Hello! I am Richie from vtiger. vtiger is honest open source. vtiger is profitable and has a lot many customers too. I am not willing to reveal the customer count but as I have mentioned, we are profitable.

We have our own growth path. The database model is completely different from that of Sugar CRM.

We welcome you all to join us, have a look at vtiger. We are currently working on 5.0.3 and hope to have it out by early April.

You can have a look at the latest version at :- http://en.vtiger.com/wip

Thanks,
Richie

Comment by Roberto Galoppini

March 14, 2007 @ 7:17 pm

Hi Richie, I am willing to know more about Vtiger. Even if you can’t share your numbers, what about an interview?

Comment by curryCRM

April 11, 2007 @ 8:02 pm

yeah, profitable from riding on Sugar’s back. Will NEVER buy your curried SugarCRM! Rather give my $ to the real innovators!

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